Returns & Exchanges
At Fitness Warehouse Australia, we want you to be completely satisfied with your purchase. If your equipment or apparel isn't the right fit, you can return or exchange your items within 30 days of delivery.
Check Eligibility
Ensure your item is in its original packaging, unused, and includes all manuals and accessories to qualify for a full refund or exchange.
Submit a Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization number.
Pack and Ship
Securely package your items and attach the provided shipping label or send via your preferred courier to our central warehouse in Adelaide.
Processing and Refund
Once our technicians inspect the returned goods, we will process your refund or dispatch your replacement item within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing